Payment

What are Rooam's payment options?
Rooam currently only accepts credit card payments. To add a payment, simply follow the steps below. Tap on the hamburger (3 horizontal lines) at ...
Thu, 30 Jun, 2016 at 6:16 PM
Update an existing payment.
For security reasons, to update payment information, you must first remove the payment method that you would like to update, and re-enter the payment detail...
Thu, 30 Jun, 2016 at 2:43 PM
How do I add a payment?
Rooam currently only accepts credit cards as payment methods. To add a payment, simply follow the steps below. Tap on the hamburger (3 horizontal li...
Thu, 30 Jun, 2016 at 6:16 PM
I was charged incorrectly.
If you are still at the business location, please talk to your bartender or the manager to fix the error. Bartenders control the Rooam e-tabs and by talking...
Fri, 3 Feb, 2017 at 10:42 AM
Are there any recurring charges?
There are no recurring charges affiliated with Rooam. The app is free to use, with only a $1 fee for each transaction. Note: A transaction means eve...
Thu, 30 Jun, 2016 at 6:17 PM
I see "pending" charges on my account.
To verify your payment method and to better protect against fraud, we may issue small authorization holds. These are never actually charged to your account,...
Thu, 30 Jun, 2016 at 3:05 PM
How do I fix an outstanding balance?
If your credit card declines a charge from the live feed or you are not able to check in to an establishment, you will have an outstanding balance that...
Thu, 30 Jun, 2016 at 6:17 PM
I have another payment question.
If you have any additional question that was not addressed in the Rooam support, please follow the steps below so we can help. Tap on the hamburger (3...
Thu, 30 Jun, 2016 at 3:17 PM

Can't find what you're looking for?

If you have any questions or concerns, we're here to help. Tap HELP in the Rooam app to contact us.